Privacy Policy for Pure Earth Secrets

Effective Date: May 6, 2026

        At Pure Earth Secrets, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you purchase our handcrafted skincare, stationery, or merchandise.

1. Information We Collect

To fulfill your order and provide the best service, we collect certain information, including:

• Contact Information: Your name, shipping address, and email address (e.g., when you contact us at dukesco25@gmail.com).

• Order Details: Information regarding the specific skincare products, journals, or accessories you purchase.

• Communication History: Messages sent via TikTok Shop or email regarding returns, damaged items, or product inquiries.

• Payment Information: Payment processing is handled through secure third-party platforms (like TikTok Shop or authorized processors). We do not store your full credit card details.

2. How We Use Your Information

                      We use your data strictly for business operations, including:

• Order Fulfillment: Shipping your body butters, soaps, and other artisanal goods to your door.

• Customer Support: Processing returns for eligible non-skincare items and addressing reports of damaged goods within our 48-hour window.

• Business Communications: Sending updates regarding your order status or responding to your inquiries.

• Legal Compliance: Maintaining records for tax purposes or as required by platform-specific (e.g., TikTok Shop) regulations.

3. Data Sharing & Third Parties

      We do not sell your personal information. We only share data with third parties necessary to complete your order:

• Shipping Carriers: Sharing your address with USPS, UPS, or FedEx to deliver your package.

• E-commerce Platforms: We operate through platforms like TikTok Shop, which have their own privacy protocols for handling your transaction data.

4. Data Retention

     We retain your personal information only for as long as necessary to provide you with our services, comply with our legal obligations, and resolve any disputes regarding your purchases.

5. Your Rights

       Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you wish to make a request, please contact us at the email provided below.

6. Security

      We take reasonable precautions to protect your information. Whether you are purchasing a seasonal skincare line or a professional planner, we ensure that your contact details are handled with care.

7. Contact Us

    For questions regarding this Privacy Policy or your personal data, please reach out to us:

• Email: dukesco25@gmail.com

• Alternative: Message us directly through TikTok Shop for order-specific inquiries.